Job Title: Senior Sales Coordinator
Location: Dundalk, Co Louth, on site.
Ref: S011719
As a Senior Sales Coordinator, you will be responsible for developing long-term relationships with customers. You should work to satisfy customers' needs and requests, respond to their queries in a timely manner, and aspire to deliver a positive customer experience. You will have excellent communication, analytical, and negotiation skills and be customer service oriented.
Ultimately, you should be able to grow our business by building successful, long-term client relationships with multiple levels of stakeholders internally and externally, with a key focus on delivering high standards of customer service and upselling.
Key Sales Responsibilities:
* Completion of RFQs from customers
* Negotiating with customers regarding pricing/lead-time for orders
* Processing customer orders
* Progressing any customer queries regarding outstanding orders
* Organise and run business reviews with customers and internal stakeholders
* Maintain regular customer engagement
* Ensuring the system is updated using active price management including margins
* Analysis of customer schedules to ensure stock availability
* Obtaining up-to-date forecast information for key customers
* Monthly sales forecasting analysis on key accounts
* Creation of commercial invoices and supporting of customer declarations
* Resolving empty bin queries by liaising with customer & purchasing department
* Regular reviews of any invoice exceptions
* Co-ordinate activities with any quality concerns raised by our customers
* Support and collaborate with AR/AP to resolve invoice discrepancies
* Liaise with Warehouse operations to ensure timely fulfilment of customer orders
* Generate customers' KPIs as required
* Demonstrates scalable growth
* Analyses customer demand trends
For more information please send your CV to Bernie in confidence through the link.
If you are living in Ireland and hold a VALID WORK PERMIT, please feel free to contact us directly. However, if you do not hold a valid work permit, unfortunately, we will not be in a position to assist you with your job search.
Recruitment Plus is not in a position to respond to each individual application due to the high volume of submissions. We will only contact those candidates whose CV matches the criteria for the vacancy.
Thank you for your patience.
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