We are now looking for an enthusiastic Assistant Accommodation Manager to join our dynamic team. In this role, you will play a vital part in ensuring the smooth operation of our accommodations department and providing exceptional guest experiences.
Responsibilities:
1. Assist the Accommodation Management in all aspects of departmental operations.
2. Oversee the daily tasks of the housekeeping team, ensuring adherence to high cleaning standards.
3. Conduct room inspections to maintain guest room quality and identify any maintenance needs.
4. Prepare and assign housekeeping schedules, ensuring efficient room turnaround.
5. Liaise with the Front Office to manage room inventory, arrivals, and departures.
6. Resolve guest concerns and complaints promptly and professionally.
7. Train and mentor housekeeping team members, fostering a positive and productive work environment.
8. Participate in the development and implementation of departmental procedures.
9. Contribute to the creation of a welcoming and comfortable atmosphere for all guests.
10. Uphold all company policies and safety regulations.
Qualifications:
1. Minimum of 2-3 years of experience in a supervisory role within the hospitality industry, preferably in housekeeping.
2. Strong leadership skills with the ability to motivate and coach a team.
3. Excellent communication, interpersonal, and problem-solving skills.
4. High attention to detail and a commitment to guest satisfaction.
5. Ability to work effectively under pressure and prioritize tasks in a fast-paced environment.
6. Proficiency in hospitality software is a plus.
In addition to the opportunity to work in a prestigious hotel and be part of The iNUA Collection, we offer a range of benefits to our valued team members, including:
1. Competitive salary package.
2. Pension and Health Insurance contributions.
3. Paid Maternity, Adoptive and Paternity Leave - we recognize the importance of family and provide paid leave for new parents.
4. Professional learning and development opportunities.
5. Team members discounts on hotel stays, dining, and amenities.
6. We celebrate your loyalty and commitment with special recognition for long-term service.
7. Flexibility - we understand the importance of work-life balance and offer flexible working arrangements.
The iNUA Collection is an equal opportunity employer committed to diversity and inclusion in the workplace. We celebrate the unique backgrounds and perspectives of our team members and strive to create an inclusive environment where all employees feel valued, respected, and empowered to succeed.
We look forward to hearing from you!
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