Job Description
We have an exciting opportunity for a Residential Services Manager to join our team. As the Person in Charge, you will be responsible for the daily management of all aspects of operational delivery at Aura View Residential Service in Tullamore.
About Us
We are an independent voluntary organisation providing services and support for people with disabilities and their families for over 70 years.
Our work positively impacts the lives of over 10,000 people with disabilities, equipping them with the confidence, skills, and self-belief to achieve their expressed goals.
Job Purpose
The post holder has responsibility for the daily management of all aspects of operational delivery of the residential service, ensuring the provision of high quality, responsive and sustainable services in accordance with HIQA regulations and relevant legislation.
This includes managing relationships with key stakeholders, leading the team, and co-ordinating/direction of activities within the service.
You will also be responsible for the safeguarding and protection of all residents/tenants in the service.
Responsibilities
1. Ensure that the service delivered meets the identified needs and wishes of the people we support, allowing for active participation and engagement, including the management and analysis of complaints.
2. Promote a culture of continuous improvement where shared learning opportunities are optimised and national/international best practice is embedded at the earliest opportunity.
3. Lead and direct operational staff to ensure robust people management principles are embedded, fostering a strong cross-functional team working ethos.
4. Ensure quality and safety is at the forefront of service provision, adhering to internal and external quality and registration standards.
Requirements
* An appropriate third level qualification or equivalent (NFQ8) in Health and Social.
* A management qualification is essential.
* A minimum of 3 years' experience in management or supervisory role in the area of health or social care.
* Experience of ensuring services are run in accordance with HIQA regulations.
* Demonstrable and operational knowledge of HIQA and relevant legislation, policies and procedures.
Additional Requirements
* A full, clean driving license.
* Action orientated; enjoying working hard and seeking challenges with an ability to act and react as required.
* Flexible regarding working hours and travel to meet the operational needs of the service and organisation.
Benefits
* Company Pension Scheme.
* Paid maternity/paternity/adoption leave.
* Educational leave.
* 27 days annual leave.
* Bike to work scheme.
* Tax saver travel scheme.
* Income protection.
* Unpaid leave.
* Health and Wellbeing programme.
* Company credit union scheme.
* Employee discount scheme.
* Digital Doctor.
* Financial support for studying and study leave.
* Long Service Reward Scheme.
* Sick leave.
* Employee Assistance Programme (EAP).