A fantastic opportunity to join the team at Mount Wolseley Hotel, Spa & Golf Resort as a Day Porter.
About Mount Wolseley
Mount Wolseley Hotel in Carlow is beautifully situated in the tranquil countryside of County Carlow, just one hour from Dublin City. The Mount Wolseley Luxury 4 * Golf & Spa Resort Hotel is an exquisite location for both business and pleasure.
Standing on its own 18-Hole Championship Golf Course and featuring a Sanctuary Spa, Leisure Club Facilities including 20m Indoor Pool, The Mount Wolseley Hotel near Dublin offers luxury hotel accommodation in Carlow which matches an elegant, chic interior with ultra-modern amenities and impeccable service.
Responsibilities
Acting as the first point of contact, you will be responsible for providing a warm, friendly, and courteous welcome to our customers.
Responsibilities to include but are not limited to:
1. To deliver a high-quality service to Hotel guests.
2. To professionally represent Mount Wolseley at all times.
3. Advising on hotel facilities.
4. Assisting Hotel guests with luggage.
5. Food and beverage service.
6. Ensuring Public Areas, including public toilets, couches, and chairs in Foyer are kept clean and tidy.
7. Cleaning away crockery/glasses from tables in Foyer/Library/Front of Reception.
8. Ensuring that the front entrance outside and inside mat door is clean and presentable.
9. Checking on meeting rooms – Siddeley’s/Healy’s and Austin so that they are presentable for show-arounds.
10. Keeping all equipment stored safely in conference store.
11. Function and Meeting Room set-ups, including assisting with audio-visual set-ups, i.e. TVs, DVDs, Over-Head Projectors, etc.
12. Reporting any maintenance problems to the maintenance staff and manager on duty.
13. To carry out duties instructed by the manager on duty.
Requirements
Ability to work 5 out of 7 Days - Weekend required. Late Nights Required upon request.
Desired Experience:
Experience in hospitality.
Perks and Benefits of working at Mount Wolseley Hotel, Spa & Golf Resort
1. Very competitive hourly wage
2. PRSA pension scheme
3. Career progression opportunities across the Windward group
4. Employee Assistance Programme
5. Digital Wellness Programme
6. Complimentary, high-quality meals on duty including breakfast, lunch & dinner
7. Complimentary barista-style coffee
8. Discounted room & dining rates in Windward properties for you as well as friends and family
9. Refer-a-friend scheme
10. Training and development opportunities dedicated to your development
11. Employee awards & staff recognition scheme including employee of the month, long service awards, team recognition days, and random treat days
About Windward Management
Mount Wolseley Hotel, Spa & Golf Resort is managed by Windward Management.
Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys in Ireland. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.
Join Us Today as a Day Porter!
Required Criteria
Skills Needed: Exceptional Customer Service Skills
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