Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.
The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.
Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities.
Come make an impact on the communities we serve as you help us advance health equity on a global scale.
We are looking for passionate, opinionated, and creative senior UX designer who is responsible for designing interactive responsive web based, mobile, and/or desktop applications, using Industry best practices and standards, to deliver high value and quality.
About the Role
At United Health Group and Optum, we want to make healthcare work better for everyone.
This depends on hiring the best and brightest.
We are constantly growing to support the healthcare needs of the future.
Our teams are at the forefront of building and adapting the latest technologies to propel healthcare forward in a way that better serves everyone.
Todays' RCM is inherently complex due to opaque and payer-specific adjudication rules, incurring significant waste and inefficiency.
Optum Insight is committed to delivering new technology and processes to improve the Revenue Cycle Management (RCM) workflow using advances in Gen AI and other state-of-the-art technology that would ultimately benefit all stakeholders involved in the healthcare ecosystem — payers, providers, and patients.
Primary Responsibilities
Interacting with stakeholders to understand Business Requirements (verbal and/or written) and effectively translate and apply them to create persuasive User Experience Design concepts for the applications/ products
Work with all kinds of passionate developers, BA's, and challenging clients to design and build new features
Investigating user needs and requirements, and identifying areas where constructive changes can have maximum impact
Designing world class healthcare mobile application for iOS, Android and Hybrid platforms
User interaction design for complex UI intensive applications: analysis of workflow, creation of Lo/Hi-Fi mockups and prototypes, design consultations
Closely work with developers to get the pixel perfect design and ensure that there is no error while translating the wireframes & visual design to code
Conduct design workshops and presentations to transfer UX Know how to those interested within UHG
Innovate/prototype new ideas and expert in applying design thinking
Required Qualifications
A portfolio of past UX/IA projects including task flows, site maps, wireframes, etc.
A degree/ post-graduation in design OR equivalent education from a reputed institute
Expert in designing mobile apps for iOS, Android platforms following their respective design guidelines
Proven experience designing user interfaces for the web following user-centered design principles
Effective with popular design and collaboration tools including: Figma, Fig Jam, Miro, Adobe Photoshop, Adobe Illustrator, Axure RP
Demonstrated understanding of mature user-centered design thinking and research practices
Be able to conduct primary research via user interviews, focus groups and contextual analysis to generate actionable insights for user experience designs
And assist with designing usability tests, draft test scripts and perform test moderation
Proven skills to create information architecture, navigation maps, wireframes and Lo/Hi-Fi prototypes along with design specifications are a must
Ability to drive projects from start to finish with minimal supervision and to juggle multiple projects and priorities in a fast-paced, multi-disciplinary environment
A strong sense of composition, typography and visual balance
Leverage and contribute to existing design systems, pattern libraries, and UI guidelines
HTML5 and CSS3 skills, with cross-browser, cross-platform compatibility; familiarity with basic scripting, functional prototyping; translate visual design from mockups to front end templates will be awesome to have, though not a must
A good communicator with excellent negotiating and presentation skills
Preferred Qualifications
Expert in designing mobile apps for iOS, Android platforms following their respective design guidelines
Responsive design experience is a must, with examples that increased user satisfaction and delivered business value to the client along with a wow experience for the customers
Excellent skills with quick design reviews and recommendations, and able to quickly make concept sketches during stakeholder meetings
Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application
Proof will be required to support your application
All telecommuters will be required to adhere to the United Health Group's Telecommuter Policy