Castleknock Hotel is an award-winning 4 Star hotel in Castleknock, Dublin 15. Our Hotel comprises of 190 bedrooms, Tonic Health Club, The Spa, 22 Bar and Restaurant, Earth & Vine Restaurant, Limetree Bar and extensive Conference & Banqueting facilities. We are part of the FBD Hotels and Resorts group.
At Castleknock Hotel, we are guided by our Core Values: Think About The Guest, Be Respectful, Work As One, Be The Best and Own It and Deliver it. In this ever-changing, fast-paced Hospitality Industry, we believe that we have what it takes as one team to deliver an exceptional level of guest service. In 2024, we have received many awards for our level of guest services and are most proud of these. We are a Failte Ireland Excellent Employer and are a Best Place to Work in Hospitality as awarded by Great Place to Work.
We are currently recruiting for a Reservations Agent to join our team. If you have previous experience in a similar role and if you believe that your values align with ours and you want to be part of a dedicated and well-motivated team, we would love to hear from you and to hear about your passion for hospitality.
What we require from our applicants:
1. A minimum of 1-2 years experience in a busy reservations office, in a 4-star Hotel.
2. The ability to provide outstanding and exceptional customer service.
3. Excellent attention to detail & a high level of knowledge of Opera.
4. The ability to adapt to change and work well under pressure.
5. Outgoing and friendly personality.
6. Have a professional image at all times in line with the Hotel standards.
7. Be committed to the team and the Hotel industry.
8. Be flexible with working hours (must be available for weekends, early starts, and late finishes).
What do we have to offer our Team:
1. Competitive rates of pay.
2. Complimentary Meals in our canteen.
3. Complimentary provision of uniforms.
4. Employee Discounts for FBD Hotels and Resorts.
5. Cycle to work scheme.
6. Employee Recognition Awards.
7. Free Parking.
8. Employee membership at Tonic Health Club.
We would love to hear from you if you have the requirements as above. Please send us your CV.
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