**Job Summary**
We are seeking a highly skilled and experienced depot manager to oversee the day-to-day operations of our Haven Hire depot.
The successful candidate will be responsible for delivering exceptional customer service, achieving key performance indicators, and driving sales while maximizing margins.
Key Responsibilities:
* Manage and control daily depot activities in line with company policies and procedures.
* Foster and drive sales growth while optimizing margins in accordance with company objectives.
* Identify and meet customer needs to maximize sales opportunities.
* Build and maintain strong relationships with customers, ensuring timely resolution of queries and concerns.
* Oversee debtor management and strive to achieve branch efficiency.
* Liaise with internal teams to ensure effective in-store marketing and merchandising strategies.
* Conduct regular assessments to identify areas for improvement and implement necessary changes.
* Maintain accurate stock control and administration, responding promptly to internal and external requests for information.
* Lead and motivate staff, promoting a positive work environment.
* Ensure adherence to health and safety rules and procedures.
* Work independently, taking initiative and making informed decisions.
Requirements:
* Proven experience in depot management or a related field.
* Excellent customer service and communication skills.
* Ability to analyze data and make informed decisions.
* Strong leadership and motivational skills.
* Flexibility and adaptability in a fast-paced environment.