Accounts Receivable/Collections Manager
This permanent position is seeking an experienced professional with a minimum of 2 years' experience in a similar role.
Key Responsibilities:
* Manage customer queries, including financial communication related to invoices, statements, pricing, and master data changes.
* Rout key account queries to credit control and relationship management team.
* Create new customer accounts, issue statements, and perform general AR administrative tasks.
* Oversee invoice processing, credits, billings, settlements, and statement preparation.
* Process dispute/deduction adjustments and write-off balances after agreement with business and finance management.
* Perform reconciliations to ensure sub-ledgers reconcile to General ledger for month-end reporting.
* Supervise a team of dedicated AR Associates, identify areas for improvement, and maintain a strong internal control framework.
* Ensure service delivery meets or exceeds agreed KPIs and SLAs.
* Assist internal and external auditors with information and feedback requests.
Requirements:
* Minimum 2 years' experience in Accounts Receivable, supervisory experience preferred.
* Strong Microsoft Word and Excel skills.
* Familiarity with financial accounting concepts, such as DSO.
* A self-starter with a continuous improvement focus.
* A fast learner, open to new ideas, and able to engage fully with all business operations.
* Excellent communication and interpersonal skills.
* Strong planning, organisation, and mentoring skills.
Benefits:
* Pension
* Life Assurance
* Healthcare
* 23 Days Annual Leave
* Hybrid Working
* Parking