Be Yourself – Be an Inspiration to Your Team – Be Leonardo
As a Duty Manager, you’ll support the senior operational team to keep the hotel running like clockwork and ensure our guests have an incredible experience with us. You’ll supervise the day-to-day hotel operations, ensure every stay is extra special, and inspire a vibrant team to exceed our guests’ expectations. We’re looking for someone with versatility, who is great at getting stuck in and thrives on the fast-paced nature of Hospitality!
Some of the perks you could enjoy include:
* Enhanced pension plan
* Special rates on Leonardo Hotel rooms across the UK & Europe
* Company-wide recognition scheme
* Meals on duty
* Talent referral scheme
* Regular celebrations and events
* Access to the Company Pension Scheme, Life Assurance, and Wellbeing Support
* Ongoing job-related training programmes with clear paths for progression
As a Duty Manager, you will:
* Get out and about in the hotel, greeting guests and motivating the team
* Have strong operational knowledge with the ability to work across departments
* Support other managers with interviews and recruitment
* Coach and train new starters
* Have excellent problem-solving skills with the confidence to manage conflicts or complaints
* Collaborate with your local HR team to host engaging activities
* Preferably have experience working in a branded hotel or restaurant
Why come join us?
We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, hard work earns you genuine opportunities for development and progression. To thrive here, you need to enjoy working at pace, with support on tap and top-notch practical training.
Our Story
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We are one of the fastest-growing hotel groups, with plans for major expansion over the next few years.
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