Finance Outsourcing Strategy Manager Role
We are seeking an experienced professional to join our Finance Outsourcing Strategy team.
This individual will support the development and execution of goals, manage roadmaps and initiatives, and identify opportunities to enhance the value delivered to Finance stakeholders and XFN partners.
The ideal candidate will have expertise in working with outsourced partners, experience leading service delivery transformation strategies and initiatives, and strong communication and interpersonal skills to partner with XFN teams.
Responsibilities:
1. Assist with developing Finance Outsourcing Strategy goals and strategies to enable efficient and secure business process outsourcing (BPO) operations and capabilities.
2. Identify new opportunities and enhancements to the BPO environment to enable scaling and growth.
3. Partner with Finance and Accounting teams to deliver their outsourcing strategies.
4. Collaborate with 3rd party BPO service providers and Finance and Accounting teams to identify process and system improvements and track benefits and return on investment.
5. Research leading practices and the overall landscape to bring insights and recommendations back to the team.
6. Manage strategic outsourcing projects using proven project management processes.
7. Build and cultivate strategic relationships with finance, XFN, and 3rd party teams and leaders.
8. Partner with the global team to enhance service levels, including evaluating data standards, operational excellence, and continuous monitoring.
9. Build an effective working relationship with the global team, contributing to optimization of the structure and operating model.
10. Implement governance oversight procedures and drive process improvement and automation initiatives.
11. Provide change management oversight and assistance with BPO service provider readiness for new process rollouts and changes to business processes and systems.
Minimum Qualifications:
* Bachelor's degree or equivalent.
* 10+ years of relevant experience in multi-national, public companies.
* Experience working in shared services and outsourcing, with specific experience in finance functions.
* Excellent communication skills and ability to articulate findings to finance leadership.
* Ability to drive governance processes in a shared services or outsourcing environment.
* Understanding of process and operational excellence frameworks.
* Strong analytical and problem-solving skills, and experience applying these skills strategically.
* Ability to provide insights resulting in better business decisions.
* Experience working collaboratively in a cross-functional, global environment.