Job Title: Sales Advisor
We are seeking a friendly and enthusiastic Sales Advisor to join our team in Dublin. As the face of our brand, you will provide exceptional customer service, create memorable shopping experiences, and embody the heart of our company.
About the Role
In this part-time position (30 hours/week), you will be responsible for:
* Providing high-level service to customers at every turn, from initiating conversations to assisting at the cash desk, fitting rooms, and shop floor.
* Processing deliveries, replenishing stock, and merchandising the latest garments on the shop floor.
Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you will guide customers through their journey, offering genuine assistance and proactive service to uplift and inspire.
Key Qualities
* Customer-focused: You have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations.
* Proactive: You use your initiative to provide customers with a memorable shopping experience.
* Curious: You seek opportunities to improve everyday processes and routines and take proactive action where needed.
* You listen to and show interest in others' ideas and opinions.
* You're honest and genuine in your approach.
* You are interested in fashion and trends.
* You are communicative, positive, and open-minded.
* You're willing to learn and adapt.
* You're collaborative, inclusive, and supportive of others.
* You have good English language skills.
Benefits
We offer attractive benefits with extensive development opportunities around the globe. Our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all employees are included in our H&M Incentive Program – HIP.
Inclusion & Diversity
We are determined to create and maintain inclusive, diverse, and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience, and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible, and how we choose to relate to our colleagues and customers worldwide.
About COS
COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The creative soul of the brand is fuelled by a deep connection to modern culture, dynamic global cities, and compelling fashion movements. With an emphasis on expert craftsmanship, innovation, and materiality, collections are created with a mindful approach, seamlessly blending contemporary and timeless.