Career Vision Recruiters is seeking an experienced Front Office Manager for a renowned hospitality establishment in Ennis.
The Front Office Manager oversees the operational functions of the department, ensuring consistent standards of service and guest satisfaction while fostering a work environment that aligns with organisational values.
Key Responsibilities:
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* Ensure exceptional guest experiences
* Lead the team to achieve excellence in mystery audits, customer comment index, quality evaluations, and hotel standards
* Develop and lead the Front office team, empowering them for career advancement
* Assist in efficiently controlling front office departmental operations
* Contribute to the strategic management of the hotel
Requirements:
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* 2-3 years of experience in a Front office leadership role
* Excellent people leadership and development skills
* Outstanding organisational skills and ability to oversee and delegate work
* Warm, friendly, and approachable personality when interacting with staff and guests
* Ability to work independently and as part of a team
* Experience using front desk systems
If you are interested in this position, please submit your updated CV to Sandra's attention through the link below.