Front Office Manager
We are currently accepting applications for an experienced Front Office Manager to oversee and manage a reception/reservations, concierge team and everyday duties for a busy hotel reception and reservations department.
Key Responsibilities:
* Manage the front office department with a focus on exceptional guest experience.
* Oversee everyday operations in a hospitality environment.
* Lead and motivate a team of professionals to deliver high-quality results.
* Ensure seamless check-in and departure processes.
* Monitor and improve efficiency, productivity, and customer satisfaction.
Requirements:
1. 3+ years' experience as Front Office Manager essential for this role.
2. Proven track record of managing a reception/reservations team within a 4*/5* hotel environment.
3. Commercially and customer-focused with absolute attention to detail.
4. Exceptional leadership, reception, communication, organisation, and time management skills.
5. Able to work on own initiative and equally able to work as part of the overall hotel management team.
6. Proficient with Office Suite, Opera or Hotsoft, Hotel booking engines, and CRMS.
Package Offer:
* Competitive Salary of between €40,000 – €50,000 Per Annum dependent on experience and qualifications.
* Free Parking and Meals on Duty when working.
* Bonus structure based on performance.
* Accommodation can be provided if needed.