Join to apply for the Hotel Porter Day Shifts role at Romantic Castles of Ireland
Job Title: Hotel Porter (Day Time Hours)
Job Description
We are currently recruiting for a Hotel Porter to join our team. This is a fantastic opportunity for someone with a passion for hospitality and a positive, customer-focused attitude. As a Hotel Porter, you will play a key role in providing outstanding service to our guests.
Requirements For Hotel Porter Role
1. Previous experience in a similar role in the hospitality industry (preferred, but not essential)
2. Excellent communication and customer service skills
3. Physically fit and able to carry and move luggage and other items with ease
4. Ability to work well as part of a team and independently
5. Ability to remain calm and professional in all situations
6. Flexible and able to work a variety of shifts, including weekends
7. A positive, friendly, and approachable attitude
8. Ability to handle guest complaints or special requests with patience and professionalism
9. Full Clean Driving Licence
Responsibilities For Hotel Porter Role
1. Greet and assist guests upon arrival, helping with their luggage and offering a warm welcome
2. Escort guests to their rooms and explain the hotel's amenities and services
3. Ensure that the lobby and public areas are clean, organised, and welcoming
4. Assist with guest check-in and check-out procedures, including storing and retrieving luggage
5. Handle deliveries, packages, and special requests for guests promptly and courteously
6. Maintain a safe and secure environment for guests and staff by ensuring that all areas are free from hazards
7. Collaborate with other departments to ensure seamless guest experiences
8. Assist with maintaining the hotel's transportation services, such as shuttle buses
9. Provide information on local attractions, directions, and restaurant recommendations when requested
10. Assist with event set-ups or conference room arrangements as needed
Benefits For Hotel Porter Role
1. Competitive salary
2. Fun working environment
3. Discounted stays at our hotels
4. Staff meals provided
5. Internal career development opportunities
6. Excellent training and development plan to help you grow in your career
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Hospitality
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