Colton Motors is currently looking to recruit for a Service Manager to join our talented team at our Mullingar location.
Previous experience in the motor trade is highly desirable and Knowledge of Keyloop (Dealer Management System) is an advantage
Salary Range:40-45K Negotiable depending on experience Requirements: To organise service activities to ensure the departments efficient and profitable operation bysatisfyingcustomersandenhancingcustomerrelations.
Toorganisetheservicedepartmentandinparticular,controlresourcesandutiliseassetsat a level commensurate with profit targets.
Havegoodmanagement,leadership,andcommunicationskills Motor industry experience in a similar role is an advantage Knowledge of Keyloop/Drive is an advantage.
Excellent organisational and administrative skills.
Key Duties & Responsibilities:
To maximise departmental profitability through the effective marketing and sale of labour, parts, accessories, lubricants, other charges, subcontracted services and other value-added products and services.
To create an environment where the department and its staff develop and excel.
Ensurethatthe ServiceDepartmentachievestargetobjectivesbyongoing(periodbyperiod) examination of accounts, daily & weekly operating controls, system information, industry reports and public domain information and manufacturers composite figures (monthly).
Ensurethatcorrectiveactionistakenwhereadversevariationstotargetachievementoccur or inadequate performance is suspected.
Instigate actions and strategies to bring about necessary improvements Ensureaccuraterecordingofpartsandservicetimes,jobcostingandinvoicingintheService Department.
Ensurepremises,tools,equipment,andotherdealershipassetsarecontrolledandused effectively to complete customer repairs within time expectations.
Ensure all materials purchased are controlled and sold at a profit.
Maintain daily workshop timekeeping and labour productivity records to monitor the effectiveuseoftechnicianandproductivelabour.
Monitorhoursattendedandworkedin order to achieve labour efficiency targets.
Examine (weekly) sales ledger information to ensure all outstanding debts have been collectedwithinduetimeperiodssetandcustomerqueriesandconcerns,respondedtoand resolved within 24 hours of there being raised.
Establish technical and other training needs for all staff, plan the programmes and maintain records of training.
Key Skills:
Technical skills, knowledge, and experience of the retail motor industry.
Skills in applying and using knowledge in a management position.
Leadership and coaching attributes.
Experience in the diagnosis, servicing, maintenance, and repair of motor vehicles.
Knowledge of Keyloop would be an advantage Benefits Competitive salary Bonus / KPI Structure Company Vehicle with fuel Ongoing training Furthercareerdevelopment Free car parking Savingsscheme Laya EAP Bike to Work IMPORTANT INFORMATION We value and thank you for your enquiry.
We are committed to an honest appraisal, therefore if we have not contacted you within 5 days of your application, we have determined that your experience and skills do not match the very specific criteria required.