Job Title: Account Manager
Pivotal to the success of our business, you will be accountable for delivering exceptional customer service across our existing and potential customer base.
About Us:
We are a people-first organization where our colleagues come first. Our customers are at the heart of everything we do, and we prioritize their needs above all else. We strive to support our employees in their individual career paths and encourage them to thrive within our business.
Key Responsibilities:
* Create strong leads and opportunities for ECP channels, ensuring compliance with all marketing and promotional activity.
* Identify existing, lapsed, and new business opportunities within branch-specific geographical areas.
* Conduct customer account reviews with the branch management team, focusing on KPIs and potential opportunities.
* Develop positive and professional relationships with internal stakeholders while maintaining a comprehensive understanding of the automotive aftermarket.
* Act as a key member of the ECP Business Development Team, demonstrating standards, behaviors, and values that drive effective teamwork across the business.
* Participate in regional business-specific customer events.
* Attend national and local training events.
Working Hours:
40 hours per week, Monday to Friday, 8am to 5pm.
Skills and Experience:
* Excellent communication skills to develop customer relationships and drive customer connectivity.
* High levels of focus, energy, and drive.
* Good business acumen.
* Dedication to delivering best-in-class service to establish customer experience excellence.
What We Offer:
* Cycle-to-work scheme.
* 22 days annual leave + Bank Holidays.
* Genuine career progression.
* Access to a 24-hour Employee Assistance Programme.
About LKQ Euro Car Parts:
We sit at the heart of the automotive aftermarket, supplying over 18,000 customers through a world-class logistics operation in the UK and Ireland. We lead the market with innovative digital and service offerings, supporting our customers every step of the way as they prepare for the future.