Job Description:
We are seeking a skilled Transport Planner to join our team in North Dublin. The successful candidate will work normal hours, with a rotating shift of Monday to Friday, 5am to 2pm and 12pm to 9pm, including every 3rd Saturday.
You will be rostered to work alternate public holidays. Please note that owning a car is essential due to limited transportation options in the area.
Main Duties and Responsibilities:
1. Plan and monitor domestic vehicle utilisation, load planning, and trunking performance for transport, road freight, and logistics customers.
2. Manage transport administration, update collection/delivery statuses, and handle transport queries.
3. Liaise with warehouse staff and drivers to ensure smooth operations and excellent service.
4. Process new job data, apply customer rates, and maintain accurate records in our systems.
5. Ensure compliance with customs procedures for trailer arrivals and offloading.
6. Address customer and driver queries, providing shipment tracking and resolving issues promptly.
7. Oversee driver debriefs and ensure proper use of apps, handheld units, and the GPS system for fleet operations.
8. Maintain high standards of customer service throughout all interactions.
Skills Requirements:
* Experience in a similar environment.
* Excellent accuracy, attention to detail, and communication skills.
* Self-motivated, able to work as part of a team and independently.
* Ability to handle pressure and meet deadlines.
Benefits:
* Career development opportunities
* Five weeks of annual leave
* Pension scheme
* Service awards and benefits
* Competitive salary (€35,000 - €40,000 based on experience)
* Bonus scheme
* 25 days paid leave