Location: 63-65 Lower Kilmacud Rd, Stillorgan.
Position Type:
Permanent Full time / Part time
Salary:
Negotiable DOE
Closing Date: 28th February 2025
About Us:
South Dublin Credit Union is a member-focused community Credit Union committed to providing excellent financial services to our members.
We are currently seeking a Member Services Officer / Teller to assist with the smooth and effective running of our credit union.
We are seeking a dynamic, enthusiastic, and team-oriented individual to join our team.
Summary of Role:
The successful candidate will be responsible for carrying out a range of operational and administrative duties that will contribute to the effective running of the day-to-day operations of the credit union.
Key Responsibilities:
Assisting members with their account management, processing of loan applications, onboarding new members, assisting members with credit control queries and any other queries they may have.
Providing quality, courteous, pleasant, and professional service to members to enable them to make lodgements, withdrawals, loan issues, and repayments.
This can be via phone, face-to-face interaction at the counter, through our website/email, or by providing back-office support.
Processing direct debits, standing orders, EFTs, and amending mandates.
Accurately and diligently handling cash, reconciling balances, and accounting for any inconsistencies.
Ensuring compliance with existing systems & controls, and policies & procedures.
Completing other back-office administrative and operational duties as required by the CEO/Line Manager.
Undertaking relevant training as deemed necessary.
Key Skills & Qualifications:
QFA/APA/CUA preferable, or willing to work towards qualifications.
Strong communication skills and the ability to demonstrate 'member service' credentials and a desire to enhance member service at every opportunity.
Ideally, some experience with the Progress banking system.
Experience working in a frontline role within a credit union or similar financial institution.
Ability to work under own initiative with minimal direction.
Ability to work to deadlines and targets, prioritizing tasks under pressure.
Strong teamwork ability.
An appreciation and awareness of the credit union ethos.
If interested, please email your CV to the
CEO:
Application Deadline:
Friday, 28th February 2025 at 5:00 PM
Shortlisting may occur based on the application details.
South Dublin Credit Union is an equal opportunity employer.
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