Teamworx are delighted to be recruiting an Operations Manager for our client's newly refurbished 4-star Hotel based in North Dublin.
* Very competitive Salary
* Free parking
* Free staff meals while on duty
* Staff Reward & Recognition Initiatives
* Company Pension Scheme
* Health Insurance Scheme (Reduced Rates)
* Employee Assistance Programme
The Role:
This is a full-time position working an average of 45 hours per week, 5 days over 7, to include weekends and public holidays.
Main Duties:
* The Operations Manager will be fully responsible for the day-to-day operations of this busy 66-bedroom property and a team of 45+ staff.
* Work in conjunction with the Hotel Operations Director on setting annual budget and target proposals for the property.
* Work closely with the Hotel Operations Director on the strategy planning for the hotel.
* Ensure adherence to company policies and procedures with the hotels Management Team.
* Work in conjunction with managers and HODs in all aspects of the property’s agenda.
* Manage a team of up to 35-40 people on busy shifts.
* Have a hands-on approach to the role.
* Drive sales/sales initiatives within the property in conjunction with the property’s sales team and the groups Sales & Marketing Manager.
* Coordinate the Health & Safety agenda in the property.
* Work with the senior team in setting and driving team objectives through agenda meetings and training and development.
* Facilitate bi-weekly sales, HOD, and Food & Beverage Meetings, as well as daily planning meetings.
* Work with the management team in relation to the property’s HACCP plan.
* Ensure excellent service is provided to all guests/visitors to the property.
Requirements:
* Must have 2 years’ experience as an Operations Manager/Senior Operations Manager within a busy 3*/4* hotel property.
* Must have a strong knowledge of all departments within the hotel, with a particular emphasis on food & beverage/sales & events and the new initiatives/innovations taking place within the industry.
* Must have experience in training and developing both staff and HODs.
* Must have a proven track record in achieving results/targets.
* Must be able to oversee the hotel’s HACCP system.
* Previous experience working with hotel front office systems is essential.
* Must have an excellent understanding of hotel financials.
* Must have strong people management skills.
* Must have excellent communication skills.
* Must have excellent people skills.
* Must have excellent organizational skills.
* Must be able to work as part of a team and on own initiative.
* Must be fluent in the English language, both written and spoken.
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