Claims Team Leader – Real Estate
Location: Cork
Are you an experienced Claims professional with leadership skills? We’re recruiting on behalf of a leading Claims Management company for a Claims Team Leader to join their Real Estate team in Cork. This is an exciting opportunity to take on a leadership role within a dynamic and fast-paced environment.
The Role:
As a Claims Team Leader, you will:
* Lead and manage a team of desk-based Claims Technicians, ensuring the highest standards of service
* Motivate and support the team to meet targets and personal goals.
* Oversee workflow management, ensuring seamless operations during absences and holidays.
* Conduct monthly one-to-one meetings and appraisals.
* Monitor claim lifecycles and identify training needs.
* Handle a small caseload while assisting with account management where required.
* Manage complaint calls and provide resolution.
What We’re Looking For:
Strong leadership and management experience in a claims environment.
Excellent communication and decision-making skills.
Proven ability to manage multiple priorities in a fast-paced setting.
Experience in stakeholder management and driving team performance.
Proficiency in Word and Excel.
Must hold an APA qualification and be working towards a Certificate in Insurance Practice (CIP).
Flexibility to travel when required.
Why Join?
This role offers a fantastic opportunity to lead a high-performing team and play a key part in the continued success of the Real Estate claims division. If you thrive in a leadership role and are passionate about delivering top-tier service, we’d love to hear from you.
Apply now to find out more!
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