Job Description:
Key Responsibilities:
* Handover App Management: Upload and maintain site and property information for purchasers.
* Purchaser Selection Coordination: Issue property selection details to purchasers, suppliers, and site teams.
* Aftercare Process Management: Liaise with the New Homes Sales Manager, Site Manager, and purchasers to ensure a smooth aftercare experience.
* Regulatory Compliance: Ensure adherence to the Consumer Code.
* Company Profile Management: Regularly update the company's LinkedIn page with relevant content.
* Administrative Support: Provide cover for the New Homes Sales Manager and Director's Assistant during absences.
* General Duties: Undertake any additional administrative and sales support tasks as required.
Essential Skills and Experience:
* A minimum of five years' administrative experience, including extensive work with Microsoft Excel and Outlook.
* Advanced proficiency in Microsoft 365, particularly Excel.
* Exceptional written and verbal communication skills.
* Strong organisational skills, with the ability to manage multiple priorities effectively.
* High level of accuracy and attention to detail.
* Commitment to delivering outstanding customer service in a fast-paced environment.
* Self-motivated, ability to work remotely whilst remaining part of a team.
* Full UK driving license and ability to travel as required (Northern Ireland).
Desirable Experience:
* Previous experience in the construction industry or new homes sales.
* Customer liaison or customer service experience.
Qualifications:
A minimum of 5 GCSEs (Grades A-C), including English and Maths.