Sales Support Administrator
We are seeking an experienced Sales Support Administrator to join our team at Exertis.
This is a permanent role with a competitive salary, bonus, pension, and the option to work from home.
Key Responsibilities:
* Process orders efficiently and effectively.
* Respond to customer inquiries regarding quotations, stock availability, order status, pricing, etc.
* Develop and maintain strong customer relationships to maximize sales while continuing to build brand profile.
* Analyze customer data on a daily basis.
* Manage back orders on a daily basis.
* Take full responsibility for and management of allocated accounts, always ensuring that the needs of the business are a foremost consideration.
* Help implement marketing and call-out campaigns as required.
* Ensure all necessary administration and associated duties are completed in a timely and efficient manner.
* Support and coordinate with various internal departments as required.
* Gain a detailed understanding of Exertis and Apple ways of working.
* Drive innovation and process improvement within the total Exertis Apple retail business.
The Ideal Candidate:
* 1-2 years of telesales experience.
* Strong communication and influencing skills, specifically regarding telephone manner.
* Results-driven with high levels of accuracy, drive, energy, and the ability to work on own initiative.
* Ability to balance working on your own and as part of a team in a pressurized environment to demanding objectives.
* Ability to build relationships to support team members, share resources, and knowledge, and collaborate with others to achieve goals.
* Commercial acumen/awareness.
* General computer literacy in Microsoft Word, Excel, and Outlook.
Benefits:
* Work-from-home options.
* Bonus.
* Pension.