Join to apply for the Reservations Agent role at Slieve Russell Hotel Golf & Country Club.
We are looking for a Reservations Agent to join our team!
A little about the role: You will be assisting and supporting the team taking reservations calls and email enquiries to the hotel for bedroom bookings. This role will involve delivering a high level of customer service, great attention to detail, and working as part of a team. We are looking for an ambitious, energetic & guest-focused individual to join us. Working hours can vary on a shift pattern from 8.30 - 18.30 plus one weekend a month upon completion of training.
Main Responsibilities:
1. Answering inbound calls for hotel bedroom reservations.
2. Responsible for inputting hotel bookings onto the hotel's various systems.
3. Responding to email enquiries about hotel facilities and availability in a timely manner.
4. Daily administration tasks.
5. Proactively sell hotel bedrooms, ensuring the opportunity to achieve secondary spend.
6. Working as part of a team.
Excellent Employee Benefits and Career Opportunities working with us:
The Slieve Russell Hotel and Country Club is certified a Great Place to Work 2024.
Benefits of working with us:
* Certified Great Place to Work for 3 consecutive years.
* Best Place to Work 2024.
* Best Menopause Champion Network 2024.
* Excellent Employer by Failte Ireland 2023.
* Investors in Diversity Bronze 2023.
* Gold Awarded for our Environmental Sustainability.
* Full training provided.
* Employee discounts & incentives.
* Full nutritious meals provided.
* Free use of gym & leisure centre.
* Active Employee Health & Wellbeing Programme - Yoga, Mindfulness.
* Employee Assistance Programme - free confidential helpline.
* Active Employee Social Club.
* Company Pension Scheme.
* Company Sick Pay Scheme.
* Career progression including opportunities to gain recognised QQI Level 6 third level qualifications.
If this sounds like the role for you, do not hesitate to apply by contacting the People & Culture Department at people@slieverussell.ie.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Other
Industries
Travel Arrangements
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