Join a team dedicated to transforming eye care by driving innovation and delivering solutions that help people see brilliantly. We are seeking a motivated and results-driven professional to oversee the IOL portfolio, including the PCIOL Accelerator Program, while managing consignment. This role is ideal for a sales-focused individual who thrives on challenges, builds relationships from the ground up, and excels in delivering results.
Key Responsibilities
* Manage and support hospital accounts, demonstrating expertise in the entire IOL portfolio and highlighting product advantages over competitors through technical consultancy.
* Collaborate with Account Managers, Pricing, and Tender teams to deliver tailored solutions, bundles, and EFAs to customers.
* Work with Customer Operations to manage consignment processes and utilize MyAlcon360 where applicable.
* Drive private sector activities, including increasing PCIOL revenue and penetration rates and managing Mono/Toric IOLs. Oversee public sector initiatives such as tender requirements, monofocal IOLs, and Toric IOL solutions.
* Develop new business opportunities to meet sales goals and expand the customer base.
* Strengthen relationships with existing key customers while ensuring optimal management of current business.
* Monitor and report on competitor activities to stay ahead in the market.
* Uphold and promote an excellent company image.
Competencies
* Strong knowledge of IOL products and ability to competitively position offerings like Clareon.
* Skilled communicator and negotiator with the ability to tailor messages for varied audiences and effectively present technical details.
* Customer-centric with a focus on building and maintaining strong client relationships.
* Resilient, self-driven, and goal-oriented, with a strategic mindset and strong analytical skills to solve problems and make data-driven decisions.
* Proven ability to work independently and proactively in a fast-paced environment.
Qualifications
* University degree or equivalent qualification.
* Relevant experience in customer-facing roles within surgical or similar industries.
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