Join our award-winning team at The Killarney Park Hotel, a proud member of Leading Hotels of the World. We are seeking a Front Office Supervisor to ensure exceptional guest experiences and smooth front desk operations.
Why Join Us?
* Work in a luxury five-star hotel setting
* Supportive and professional team environment
Your Role
As Front Office Supervisor, you will support the Front Office Manager in overseeing daily operations, leading a team, and enhancing guest satisfaction.
Key Responsibilities
* Supervise front desk operations, ensuring a warm and welcoming experience for all guests
* Train and support reception staff in hotel policies and procedures
* Manage guest check-ins and check-outs efficiently
* Handle guest inquiries and resolve issues professionally
* Coordinate with other hotel departments for smooth communication
* Maintain a tidy and organized front desk area
* Train and mentor front office team members
What We Are Looking For
* Experience in a similar front office role, preferably in a luxury hotel
* Strong leadership and customer service skills
* Ability to multitask in a fast-paced environment
* Excellent communication and problem-solving abilities
* Knowledge of hotel booking systems is a plus
If you are passionate about hospitality and ready to lead a dynamic front office team, we would love to hear from you.
Seniority level
Mid-Senior level
Employment type
Full-time
Industries
Hospitality
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