Aviva seeks Risk Claims Coordinators to join the Risk Protection Claims Team.
Job Description
In this role, you will efficiently manage income protection and specified illness claims, ensuring compliance and prioritizing customer satisfaction.
The team provides crucial support to Aviva's customers, often dealing with vulnerable individuals and challenging situations, requiring empathy and compassion.
Key Responsibilities
* Assessment and Review of Income Protection and Specified Illness claims
* Case Management of Income Protection claims working with clients and clinical providers
* Identifying cases with potential for claim recovery
* Managing cases to an outcome - return to work, termination, continue to pay
* Dealing with appeals on claim terminations
Requirements
* Experience in the medical field (occupational health, nursing, physiotherapist etc.) is desirable
* Excellent interpersonal and communication skills
* Well-organized and able to manage several tasks at the same time
* Self-motivated with strong leadership qualities
Benefits
* Competitive salary depending on skills, experience, and qualifications
* Generous pension scheme
* Annual performance-related bonus and pay review
* Holiday allowance of 25 days plus bank holidays
* Free car parking
* Health and dental insurance contributions
About Aviva
Aviva is a place that values difference and provides equal opportunities for all. We flex locations, hours, and working patterns to suit our customers, business, and you. Our smart working combines the benefits of flexibility with time together with colleagues.