Job Title: Service Administrator - Tipperary - Farm Machinery
Location: Cashel County Tipperary
Salary: €34k - €40k DOE
About the Client:
The client is a leading provider of premium farm machinery and is seeking a Service Administrator who is passionate about efficiency and customer satisfaction, to make a real impact.
Job Summary:
The Service Administrator will be an integral member of the client's service department, ensuring seamless operations and exceptional customer experiences. The role involves managing service workflows, coordinating schedules, and acting as a vital communication bridge between technicians and customers. The ideal candidate will have a proactive approach and strong problem-solving skills, which will be key to the client's continued success.
Key Responsibilities:
* Respond promptly & professionally to service inquiries via phone, email, & in person.
* Provide updates on service progress, estimates, invoices, & credit control matters.
* Schedule & coordinate service calls & preventative maintenance.
* Maintain service records & documentation, ensuring accuracy & accessibility.
* Manage parts inventory, proactively ordering supplies to minimise downtime.
* Process invoices and payments with precision, ensuring financial accuracy.
* Process warranty claims accurately & in a timely fashion.
* Maintain & update service databases & systems, ensuring data integrity.
Qualifications:
* Proven administrative experience, ideally within a service-oriented environment.
* Possess exceptional organisational & time-management skills.
* Outstanding communication and interpersonal skills, both written and verbal.
* Proficiency in Microsoft Office Suite.
* Work independently and collaboratively in a fast-paced environment.
* Strong problem-solving and decision-making capabilities.
* Background in farm machinery or the auto industry is desirable but not essential.
Benefits:
* Competitive salary within the range of €32k - €40k, commensurate with experience.
To Apply:
Interested candidates should note this role will be filled quickly.
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