Location: On site / Ballykisteen, Limerick Junction, Co. Tipperary, Ireland
Job Type: Permanent / Full-time
Sector and Subsector: Hospitality | General
Salary: Competitive Salary
We are seeking a Duty Manager to join our dedicated team. This role is essential in overseeing daily operations, ensuring the highest standards of guest satisfaction, and supporting the seamless coordination of hotel services. The ideal candidate will possess strong leadership qualities, a passion for hospitality, and a commitment to delivering exceptional guest experiences.
The key responsibilities of this role are:
* Manage and oversee the day-to-day operations of the Hotel with a focus on Food & Beverage.
* Work closely with other hotel departments, such as accommodation and front desk, to ensure a seamless guest experience.
* Monitor inventory levels, ordering and stock control to ensure optimal supply levels.
* Using your food and beverage knowledge/experience to inspire the team to deliver excellent service consistently and ensure a culture of improvement and best practices.
* Employee motivation and development, ensuring the team are well trained and motivated to perform.
* Ensuring the overall success of the hotel by maximising revenue and profit through a focus on sales and management of costs.
* Ensure compliance with all health, safety, and hygiene regulations, including food handling procedures and staff training.
* Assisting with Staff rota for the bar and functions.
* Ensure that all guests receive exceptional service and resolve any issues or complaints promptly.
You will have:
* 2-3 years hands-on management experience with a strong background in food & Beverage operations.
* A genuine focus on exceptional customer care and the ability to ensure service standards are delivered consistently.
* Ability and interest in motivating, developing and leading a team of employees to deliver on and exceed customer expectations.
* Good time management and flexibility to work early mornings, evenings and weekends depending on the needs of the business.
* Excellent organisational, communication and interpersonal skills.
* Ability to work independently and as part of a team, and adapt to changing circumstances.
* Must be available to work evenings and weekends.
* Excellent level of English both verbal & written.
Great National Hotel Ballykisteen is an equal opportunities employer.
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