Job Title: Front Office Assistant Manager
We are seeking a highly skilled and experienced Front Office Assistant Manager to join our team at Maldon Belfast International Airport in a part-time capacity.
About the Role:
As a Front Office Assistant Manager, you will be responsible for assisting in ensuring the smooth and efficient running of the Front Office Department. Your key duties will include:
* Ensuring all guests receive a warm and friendly welcome on arrival and during their stay from all department personnel.
* Assisting in achieving goals in relation to mystery audits, customer comment index, quality evaluations, and hotel standards.
* Efficiently controlling front office departmental operations.
* Working with the management team to ensure strong morale amongst the team at all times.
Requirements:
To be successful in this role, you will need:
* Adequate experience as a Reception Supervisor or above.
* Excellent organisational skills and the ability to oversee and delegate work to others.
* A warm, friendly, and approachable personality when dealing with fellow staff and guests.
* The ability to work on your own initiative, as well as being capable of working as part of a team.
About Our Culture:
Dalata Hotel Group is Ireland's largest hotel group, and we are committed to growing and expanding in Ireland and the UK. We pride ourselves on leading through our Dalata values of Our People, Our Fairness, Our Service, and Our Individuality. If you have the right attitude and energy, you will have great opportunities to progress within the group. We offer a supportive and fair working environment, unique training programmes, and recognition and rewards for commitment.