Group Pensions Administration Team Member
This is an exciting opportunity to join our Clients' expanding Group Pensions Administration Team, where you will play a key role in independently managing a portfolio of clients and their group pension benefits.
Responsibilities:
* Manage a portfolio of group pension clients in relation to their group pension benefits.
* Liaise with life assurance companies, clients, consultants, and third parties.
* Act as the first point of contact for the client regarding their group pension queries.
* Process group pension annual renewals from pre-renewal to issuing final renewal documentation.
* Liaise with the group risk administrator when processing scheme renewals/member claims.
* Liaise with the client and insurance company on various matters, including Leaving Service Option Statements, Member Fund Switches, Monthly Contributions, New Entrants, Refund of Contributions, Transfers In & out (exclusive of overseas transfers), and Standard Retirements.
* Process death claims and liaise with the group risk administrator where necessary.
* Ensure regulatory requirements, compliance deadlines, and service level agreements are adhered to throughout daily processes.
* Manage client correspondence (in and out).
* Manage confidential information.
* Adhere to all data protection requirements.
Requirements:
* Experience in pensions is essential, ideally gained in a brokerage environment.
* Able to work effectively with all levels of personnel.
* Able to prioritize tasks and work under time pressures.