About Us
ServiceNow is the fastest growing enterprise cloud software company in the world, and we believe it's our great people who will keep us there. We hire carefully, celebrating our employees' diversity and talent.
We're currently seeking a highly driven Inside Sales Representative to join our expanding Inside Sales team. This role is perfect for an individual with a demonstrable track record in new business pipeline generation over the telephone within an Enterprise capacity. The candidate will collaborate with their team of Sales Specialists, Solution Consultants, Renewal Sales, and more to exceed quota and build the future of ServiceNow sales talent.
Your Role and Responsibilities:
* Meet or exceed Monthly, Quarterly, and Annual sales objectives by focusing on understanding an organization's business drivers, challenges, pain points, and how our solutions map to these.
* Strategically prospect within key verticals to develop new opportunities and pipeline using our Value Selling sales process.
* Manage sales opportunities and business relationships over the telephone with influential contacts within Small, Mid-Market, and Commercial Accounts.
* Collaborate with an extended team and coordinate resources necessary to further sales cycles, such as Solution Consultants, Customer Service, Partners, etc.
* Provide timely and accurate information to management, including forecasting, territory plans, strategic account plans, etc.
* Work towards daily, monthly, and quarterly KPI metrics, such as new prospect meetings, pipeline generation, ACV bookings, and Renewal Rates.
* Mentor team members and work on collaborative projects to help bring value to the team.
* Occasional travel for training and/or meetings may be required.
Qualifications
* Able to leverage or critically think about integrating AI into work processes, decision-making, or problem-solving, potentially using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
* Demonstrable track record of success within telesales, lead follow-up, cold calling, or new business sales capacity.
* 1-3+ years of full sales cycle experience gained within software or solution sales organizations.
* Experience selling enterprise-class solutions utilizing telephone and video conference technology.
* Thorough understanding of the sales process and ability to navigate and progress complex sales cycles.
* Sales force automation, enterprise resource planning, or other IT infrastructure management technologies are a plus.
* Presentation skills via web-based tools are a distinct advantage.
* Excellent listening, verbal, and written skills.
* Excellent relationship-building skills – Ability to build meaningful business relationships with ServiceNow customers, prospects, and internal colleagues.
* Persistent and dependable, especially with attendance, deliverables, and deadlines.
* Fluent in Spanish.
We value inclusivity and welcome candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate.
About Our Work Environment
We approach our distributed world of work with flexibility and trust. Learn more about our work personas and flexible work arrangements.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin, nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, please contact us for assistance.