Cpl is delighted to have partnered with a leading hospital group, providing high-quality healthcare in Ireland. There is currently an excellent opportunity for a Medical Secretary/Practice Manager to join their team based in Waterford.
Responsibilities:
1. Deliver a patient-centered excellence experience to all patients and stakeholders internally and externally.
2. Manage all Contractor, visitor, and patient pathways daily, adhering to policies and procedures and ensuring a professional service is always delivered.
3. Distribution and tracking daily of key registration process for all internal stakeholders.
4. Manage car park inquiries in conjunction with the facility and senior management team.
5. Manage call volumes and action all queries in an efficient and professional manner.
6. Responsible for the health mail platform and referrals.
7. Manage the outpatient clinic diary schedule, liaising with Consultants to ensure efficient distribution of all consultant rooms.
8. Responsibility for the smooth running and admission of all patients attending the admissions desk daily.
9. All Insurance & revenue collections are completed daily.
10. All reports are actioned daily and distributed internally and externally to stakeholders as required.
11. Responsible for end of day cash reporting.
12. Flexibility in roster to ensure all patients are checked in by end of day.
Experience:
1. Two years’ experience in a similar role.
2. Business/Secretarial Qualification.
3. Excellent working knowledge of Microsoft Office Packages.
4. Medical Secretary experience is highly desirable.
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