About Us:
Join our team at a growing online ladies’ fashion boutique where style meets convenience. We’re dedicated to providing our customers with the latest in chic, quality clothing and a seamless shopping experience. As we expand our e-commerce operations, we’re looking for a dynamic, fashion-forward individual to help drive our brand.
Job Overview:
As an E-commerce Assistant, you’ll play a key role in providing a smooth and enjoyable shopping experience for our customers. Responsibilities include processing and packing customer orders, updating products on our Shopify website, and answering incoming calls to assist customers with orders or queries. The ideal candidate will be confident and personable, able to engage our audience through online videos and live fashion events on social media.
Key Responsibilities:
* Process and package online orders accurately and efficiently
* Add and update products on our Shopify website, including product descriptions, images, and pricing
* Answer incoming calls, assist customers with orders, and handle any queries with professionalism and friendly service
* Assist in creating, filming, and appearing in online videos, showcasing new products, style tips, and other content for social media
* Confidently host or participate in live fashion events on social media, engaging viewers with product insights and style advice
* Collaborate with the team to brainstorm and implement new content ideas and promotional campaigns
Requirements:
* Strong telephone communication skills and a friendly, approachable manner
* Familiarity with Shopify or other e-commerce platforms (training can be provided for the right candidate)
* Excellent attention to detail, especially when processing orders and updating the website
* Comfortable and engaging on camera, with the ability to build rapport with viewers
* A passion for fashion and understanding of current trends
Preferred Qualifications:
* Previous experience in e-commerce, retail, or customer service preferred but not essential
* Basic video editing skills or familiarity with video creation tools would be an advantage
* Ability to use Facebook and Instagram essential
If you’re passionate about fashion, comfortable on the phone and on camera, and ready to make a difference in a dynamic team, we’d love to hear from you! Apply now to be part of our journey in redefining online fashion experiences.
Job Type: Full-time
Benefits:
* Employee discount
Work Location: In person
Reference ID: E-commerce Assistant for Online Ladies Boutique
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