Head of Operations
We are seeking a strategic and methodical thinker to lead our operations team in the hospitality sector.
Key Responsibilities:
* Oversee and coordinate all operational departments, including Front Office, Housekeeping, Food & Beverage, Maintenance, and Events.
* Ensure smooth day-to-day operations, maintaining service standards and ensuring compliance with brand guidelines.
* Monitor operational efficiency and implement process improvements to enhance productivity and guest experiences.
* Collaborate closely with the Guest Relations Manager to maintain and elevate guest satisfaction by ensuring exceptional service delivery across all departments.
* Lead, inspire, and motivate department heads and staff, fostering a positive and collaborative working environment.
* Develop and manage operational budgets, ensuring cost control and achieving revenue targets.
* Analyse financial reports and implement measures to optimize resource allocation.
Requirements:
* Proven experience in leading multiple hospitality functions, preferably in a 4-star or higher hotel.
* Strong leadership and team management skills with the ability to inspire and develop high-performing teams.
* Proven knowledge on sales and revenue within hospitality.
* Exceptional problem-solving and decision-making capabilities.
* Solid understanding of financial management and operational metrics.
* Excellent communication and people skills to build strong relationships with guests, team members, and stakeholders.
The Role Offers:
* A competitive salary depending on experience
* Opportunities for professional development and career advancement
* Free parking and staff discount
About Us:
We are Staffline Ireland, a dedicated division focused on providing permanent, contract, and temporary staffing solutions across various sectors.