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Client:
Cpl
Location:
Null, Ireland
Job Category:
Other
EU work permit required:
Yes
Job Reference:
bd2604d7cc6f
Job Views:
118
Posted:
03.03.2025
Expiry Date:
17.04.2025
Job Description:
My client is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses.
As a Content Moderator, you will be responsible for Content clarification (Doesn't involve sensitive content) - calling businesses to ensure the contact details are accurate.
You will use your problem-solving skills to continuously deliver value to the clients while making a larger impact on society.
Responsibilities:
* Make decisions regarding the course of action needed to ensure correct information is displayed. Examples of corrective measures include calling a B2B customer to verify information and conducting additional online research.
* Make outbound phone contact with clients in a courteous, professional, and efficient manner.
* Process and raise required requests/transactions and make sound decisions related to customer requirements.
What we are looking for:
* Fluency in both Czech (C2) and French (C1)
* Strong attention to detail to ensure quality of work
* Enthusiastic, positive attitude with a strong willingness to learn
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