Job Title
A Food & Beverage Assistant is required to join our team at Ballymascanlon Hotel & Golf Resort.
This four-star property is set on 130 acres of beautiful parkland and boasts a rich history dating back to 833 A.D.
Main Responsibilities:
* To accurately record, pre-check, and pick up all food and beverage orders in a timely manner.
* To serve guests their food and beverage promptly and courteously, ensuring exceptional customer satisfaction.
* To maintain a clean and tidy working area and station, stocked with 'mise-en-place', at all times.
* To ensure the smooth running of the assigned station, adhering to Food Safety regulations as outlined in the hotel's HACCP policy.
* To maintain a thorough working knowledge of food and beverage menus, advising guests on selection and promoting additional sales accordingly.
* To promote additional sales by taking opportunities to upsell in a professional and courteous manner.
About the Role
Employee Benefits Include:
* Meals on duty.
* Refer a Friend Program.
* Employee Assistance Program.
* Employee Recognition Awards.
* Team Member Accommodation & F&B discounts in Windward Management properties.
* Complimentary parking.
About Windward Management
Ballymascanlon Hotel & Golf Resort is managed by Windward Management, a leading hospitality management company with a portfolio of over 2,000 keys across Ireland and Continental Europe.
Our Company Culture
We value our employees and strive to create a positive and inclusive work environment. We empower our team members to innovate and contribute to meaningful outcomes while maintaining a strong focus on work-life balance.
Requirements
* Previous experience working in a Food & Beverage environment is essential.
* Fluent English and excellent communication skills are required.
* Flexibility in working hours is necessary, including shifts midweek, mornings/evenings, weekends, and public holidays.