Product Trainer Specialist - Dublin - PuroClean Certified Restoration Specialist of Auburn
PuroClean Certified Restoration Specialist of Auburn Dublin
3 days ago
Description
Product Trainer Specialist
Workster partners with a top tech business outsourcing company to hire a Product Trainer Specialist. This role involves training resources on their specific product line, collaborating with the client's product teams, and staying up-to-date with the latest product enhancements.
Your Role
* Training Program Design: Create comprehensive training programs and materials that effectively cover product features, benefits, and usage.
* Training Materials Maintenance: Ensure training materials are up-to-date with the latest product enhancements and changes.
* Training Delivery: Lead training sessions for new and existing employees, customers, and partners using various methods, including in-person, virtual, and on-demand formats.
* Assessment and Customization: Conduct assessments to identify training needs among employees, customers, and partners, and customize training programs to address specific needs and knowledge gaps.
* Product Knowledge: Stay informed about product updates, new features, and industry trends, and ensure training materials and sessions reflect the latest product information.
* Collaboration: Work with product development and marketing teams during product launches, develop training programs to educate internal teams and customers about new products and features, and offer ongoing support to trainees post-training.
Your Qualifications
* Experience: 3+ years of experience in a technical training role.
* Remote Training Experience: Experience engaging with a training cohort remotely.
* Tech Industry Background: Experience in software vendor, IT Services, SaaS space or system integrator space preferred.
* Developer Experience: Developer experience an advantage.
* Technical Skills: Tech-savvy with an affinity for innovative and emerging technology, strong technical or technology product focused background with aptitude to understand.
* Communication Skills: Strong communication and presenting skills, ability to engage with and motivate sales professionals of all levels of experience and tenure.
The Offer
* VHI Health Cover: Comprehensive VHI Health cover from day one.
* Structured Training: Structured training & career development opportunities.
* Paid Leave: Paid birthday leave.
* Employee Assistance Program: Mental health and 24/7 employee assistance program.
* Awards and Recognition: Top-performer and tenure awards, fantastic commission.
Estimated salary: $60,000 - $80,000 per year, depending on location and experience.
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