Opportunities in Administration, Account Management, Sales, Customer Service, Digital Marketing, IT Support
We are seeking fluent German speakers for office-based and remote opportunities. Whether you have entry-level or senior experience, we encourage you to explore our options.
Available Roles:
* Sales and Account Management:
o Develop growth strategies and plans.
o Have in-depth knowledge of business products and value proposition.
o Identify and map business strengths and customer needs.
* Customer Support:
o Respond to customer queries in a timely and accurate way via phone, email, or chat.
o Identify customer needs and help customers use specific features.
o Analyze and report product malfunctions.
* Technical Support:
o Research and identify solutions to software and hardware issues.
o Diagnose and troubleshoot technical issues, including account setup and network configuration.
o Properly escalate unresolved issues to appropriate internal teams (e.g. software developers).
o Provide prompt and accurate feedback to customers.
* Online Operation/Digital Marketing:
o Set digital marketing strategies using necessary tools (e.g. website, emails, social media, blogs).
o Research products, services, and current strategies to identify new opportunities.
o Analyze web traffic metrics and suggest solutions to boost web presence.
* Social Media Content Review:
o Evaluate quality issues and defects.
o Monitor and assess team productivity, ensuring targets are met.
o Identify and develop ad hoc reports to improve processes.
What We Offer:
* Competitive salary package for junior or senior candidates, full training provided.
* People development plan with corporate benefits.
* Entry-level roles requiring no experience.
* Hybrid/remote positions.
* Boost your professional experience with top tech companies worldwide.
About Us:
Cpl Global Talent is a specialized language recruitment division within Cpl Recruitment Ireland. Our team of multilingual sourcing specialists has over 15 years of experience recruiting for roles with language requirements, working across multiple industries and markets.