Challenge your talent and come onboard to live an extraordinary experience. Are you ready to ignite the future of logistics together? We are looking for a highly motivated Sea Logistics Operational Care Specialist to join us in Shannon!
Your Role
The Sea Logistics Operational Care Specialist is part of a team in the Operational Care Center responsible for coordinating transport activities.
Your Responsibilities
* Creation and completion of shipment details in our internal data management system (e.g. carrier, vessel, item description, PO allocation)
* Coordination with customs agents, hauliers and carriers
* Creation of files for consolidation container (Master / Single)
* Handling shipments in alignment with shipping instructions included in SOP (if any) and taking into account national and international regulations, compliance, rate and routing information
* Transport document creation
* Invoicing
* Passive invoice acknowledgement
* Profit maximization through choice of suppliers
* Immediate report of problems, operation disputes or discrepancies to the direct operational report
* Monitor operational performance of carriers and other suppliers
* Escalation or creation of awareness if performance and commitments are not being delivered
* Initiation and resolution of any rate discrepancy
* Work with Customer Care teams on account implementation, ensuring a smooth transition from sales to operations
* Support to Customer Care teams in resolving complaints
Your Skills and Experiences
* High level of attention to detail, communication, organizational skills in organizing, planning, assigning and controlling, decision making
* Flexibility and ability to work under pressure are the top attributes sea logistics Operational Care needs
* Fluent in English
Good Reasons to Join
A career path at Kuehne+Nagel Ireland is fast-paced and exciting, with opportunities for growth and learning; internal advancement is encouraged throughout the organisation. We are a Great Place to Work for the 11th consecutive year, reflecting the culture amongst our amazing teams who strive to go above and beyond every day. We pride ourselves on Diversity & Inclusion. We love to reward our employees even more and below are some of our excellent offerings in our generous Benefits package:
* Annual Salary review
* Bonus/Profit Share
* Generous Annual Leave allowances – including additional Birthday & Wellness day
* Additional Service Days
* Paid Sick Leave
* Company Pension
* Healthcare plan
* Bike to work scheme
* Tax Saver Travel Scheme
* Financial Advisory initiatives
* Paid Family leaves
* Recognition Awards
* Employee Assistance Program
* Wellbeing support
About Kuehne+Nagel
With over 80,000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.
As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regard to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.
CONTACT
Melania Montella
0039 335 72 39 608
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