Sales Associate, Appliances - Commissioned (Dublin)
Do you love to sell? If you do, then Airport Home Appliance is the right place for you!
Ready to launch a new career?
Airport Home Appliance is the largest independent appliance retailer in Northern California, and our showrooms are busier than ever. Our team is motivated, enthusiastic, and understands the importance of customer service. If this sounds like you, let’s talk! We’ll train you, coach you, and pay you while you learn.
This is a commission-based sales job - but it’s easier than it sounds. Our stores are busier than ever! There’s no cold calling, knocking on doors, or high-pressure sales. Your job is to know the products and speak to the customers' needs - they’re ready to buy, they just need someone with the knowledge and credibility to guide them.
We Offer
* Vacation Time
* Health Insurance
* Vision Insurance
* 401K
* Employee Discounts
Job Duties
* Use excellent communication skills, both verbal and written, to interact with customers and staff.
* Provide exceptional customer service, with a positive attitude and friendly demeanor.
* Expedite the resolution of customer problems and complaints to maximize customer satisfaction.
* Accurately manage customer expectations, avoiding over-promising outcomes.
* Qualify customer needs for delivery, including assessing home and road access.
* Consult with customers to ensure they select products/services that meet their needs.
* Maintain contact with customers until their purchase is delivered and follow up after the sale.
* Answer phone calls to the store in a timely and professional manner.
* Be punctual and conduct oneself in a professional manner at all times.
* Be a team player and support colleagues through positive interactions.
* Stay up-to-date on the weekly Plan To Sell list.
* Maintain knowledge of products/services by attending training events.
* Must be available to work during key holiday periods and most weekends.
Requirements
* Must have at least a High School Diploma, GED, or equivalent.
* Must be comfortable using a computer to email customers and access vendor portals.
* Must have strong written and verbal communication skills.
* Highly enthusiastic with a desire and commitment to achieve personal and professional goals.
Bonus Qualifications
* Bilingual/Multilingual is a plus.
* Previous experience in sales, especially appliance or mattress sales, is a plus.
Disclaimers
The person in this position needs to stand and sit for up to 8 hours per day, occasionally lift or move up to 25 pounds, and operate a computer or other office machinery.
This employer may have workplace chemicals/products known to the State of California to cause Cancer, Birth Defects, and/or Reproductive Harm.
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