The Noel Group Carrigaline, County Cork, Ireland
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Job Title: Food and Beverage Manager
At Noel Group, we are seeking an experienced and dynamic Food and Beverage Manager to join our clients team at a well-known hotel in Cork. This Food and Beverage Manager role involves overseeing the daily operations of multiple bar areas, managing the efficient rostering of staff, ensuring financial targets are met, and maintaining compliance with all relevant legislation and company policies. The successful Food and Beverage Manager will demonstrate strong leadership skills, a deep understanding of F&B operations, and a commitment to excellent customer service.
Key Responsibilities:
* Oversee the smooth operation of all bar areas, ensuring a high standard of service is consistently provided.
* Monitor bar staff performance and ensure that all guests receive prompt and friendly service.
* Ensure that the ambiance, cleanliness, and organization of bar areas meet the hotel’s standards.
* Develop and maintain a weekly staff roster to ensure optimal coverage during peak times.
* Balance labor costs effectively while meeting service demands.
* Monitor and adjust staffing levels to improve efficiency and reduce unnecessary overtime.
* Maintain wage costs within the required levels set by the management team.
* Work alongside the HR Manager and departmental managers to ensure all staff are fully trained on relevant processes, product knowledge, and customer service expectations.
* Ensure that all new staff are integrated into the team effectively and are trained to meet company standards.
* Develop and implement strategies to achieve or exceed monthly financial targets for the food and beverage department.
* Regularly review revenue and expenditure reports to identify areas for improvement.
* Work with senior management to maximize profitability without compromising on service quality.
* Oversee the purchasing of all stock, including bar supplies, ingredients, and other beverage-related items.
* Ensure adherence to company policies regarding purchase orders, inventory control, and supplier relationships.
* Monitor stock levels regularly to minimize wastage and ensure smooth operations.
* Ensure all operations comply with relevant local legislation, including health and safety, licensing laws, and food safety regulations.
* Implement and monitor procedures that align with the latest industry standards and governmental requirements.
* Keep up-to-date with changes in legislation that could affect operations.
* Maintain open communication with employees, HR department, and senior management on key issues including performance, customer service, and operational challenges.
* Address any performance concerns with staff promptly and in line with company policies.
* Encourage teamwork and foster a positive work environment.
* Ensure adherence to all company policies regarding staff employment rules, including disciplinary actions, grievances, and code of conduct.
* Work with the HR Manager to address any employee issues in a fair and timely manner.
* Manage both AM and PM shifts, overseeing services such as morning coffee, carvery lunch, afternoon food service, evening bookings, and evening bar trade.
* Ensure smooth handovers between shifts, maintaining consistency in service standards.
* Manage customer reservations and ensure the bar and restaurant areas are prepared for daily services.
* Follow company procedures regarding any discounting of items to ensure discounts are applied correctly and in line with hotel policies.
Requirements:
* Proven experience in food & beverage management, ideally in a hotel or similar hospitality setting.
* Strong leadership and people management skills.
* In-depth knowledge of financial controls, wage cost management, and purchasing processes.
* Excellent communication skills and the ability to build strong relationships with both staff and customers.
* A keen eye for detail and a commitment to maintaining high service standards.
* Up-to-date knowledge of relevant health and safety, food safety, and licensing legislation.
* Ability to work under pressure and manage multiple priorities.
* Strong organizational skills and the ability to lead a team effectively.
* Flexible and willing to work evenings, weekends, and holidays as required.
Seniority Level
Not Applicable
Employment Type
Full-time
Job Function
Management
Industries
Hospitality
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