Ruby Mcs is a cafe providing breakfast, brunch and out of this world sweet treats all day, seven days a week.
We're searching for a passionate Assistant Restaurant Manager.
It is a full-filled high energy environment with families and kids being our target market.
This is a great opportunity to join a dynamic and supportive team and become part of something special.
Key elements of your role as Restaurant Manager:
1. Show confidence in managing floor operations in a fast-paced, high-volume restaurant, take away counter and hatch.
2. Ensure the efficient flow of service is met during service periods whilst adhering to our service standards.
3. Provide friendly, courteous, and professional service at all times.
4. Manage all employees in line with the agreed skills and standards, giving regular feedback and appraisals.
5. Adhere to and uphold all food safety and quality regulations.
6. Staff Management: training, rostering, performance management, recruitment.
7. Customer Service: daily staff briefings, monitoring of standards, building repeat/referral business, responding to customer reviews and complaints.
8. Environment: cleaning, presentation, HACCP, Health & Safety.
9. Financial: daily cash management, cost control, pricing, invoices, waste management.
10. Sales: increase sales, upselling, maximize profit, menu review, new ideas.
11. Stock Management: stock takes, stock rotation, ordering, pricing reviews, inventory (tableware, cleaning supplies etc).
About you:
1. You have 1 year + of experience in this position.
2. You love to wow guests with exceptional service.
3. You have excellent English language skills.
4. You are a real team player.
5. You are friendly and professional with children and adults.
About us:
We want to build a team of enthusiastic, energetic, personable people who can provide the customer with a WOW experience when they frequent a restaurant.
Ruby Mcs is a happy place full of treats and excitement. We want our staff to reflect this.
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