Job Description
A fantastic opportunity to work with us at the Fitzwilton Hotel as a Day Porter, offering a warm and welcoming experience for our guests.
About Us
The Fitzwilton is a stylish boutique hotel featuring modern designs, amenities, and comforts throughout. With 90 contemporary bedrooms and suites, it boasts traditional woods blended with modern art and accessories, many offering scenic views of Waterford's cityscape and the River Suir.
We are conveniently located just a two-minute walk from Waterford's main train and bus station, a five-minute cycle from the start of the Waterford Greenway, and within walking distance of the city's main shopping area and Viking Quarter.
Requirements
We require someone who can work 3-5 out of 7 days, including weekends, and be available for late-night shifts upon request.
Desired Experience:
Previous experience in hospitality is essential.
Benefits of Working with Us
* We offer a very competitive hourly wage.
* An excellent PRSA pension scheme.
* Career progression opportunities across the Windward group.
* An Employee Assistance Programme.
* A Digital Wellness Programme.
* Complimentary, high-quality meals on duty, including breakfast, lunch, and dinner.
* Complimentary barista-style coffee.
* Discounted room and dining rates in Windward properties for you and your friends and family.
* A refer-a-friend scheme.
* Training and development opportunities dedicated to your growth and development.
* An employee awards and staff recognition scheme, including employee of the month, long service awards, team recognition days, and random treat days.
About Us
Fitzwilton Hotel is managed by Windward Management.
Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approximately 2,000 keys* in Ireland. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.
About the Role
Responsibilities
You will act as the first point of contact, providing a warm, friendly, and courteous welcome to our guests.
Responsibilities include but are not limited to:
* To deliver a high-quality service to Hotel guests.
* To professionally represent the Fitzwilton Hotel at all times.
* Advising on hotel facilities.
* Assisting Hotel guests with luggage.
* Food and beverage service.
* Ensuring Public Areas, including public toilets, couches, and chairs in Foyer are kept clean and tidy.
* Cleaning away crockery/glasses from tables in Foyer/Library/Front of Reception.
* Ensuring that front entrance outside and inside mat door is clean and presentable.
* Function and Meeting Room set-ups, including assisting with audio-visual set-ups, i.e. TV's, DVD's, Over-Head Projectors, etc.
* Reporting any maintenance problems to the maintenance staff and manager on duty.
* To carry out duties instructed by the manager on duty.
Skills Needed
About the Company
Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.
Company Culture
At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.
Required Criteria