Account Manager EMEA
Reporting to the EMEA Sales Manager, the Account Manager role within SmartBear is an integral part of our continued success.
You will be a trusted advisor to our most valued customers, driving both their success and that of SmartBear.
This position will drive the growth of SmartBear through new and cross-sell opportunities.
It is truly an exciting role for the right person, dealing with companies in EMEA that will support and drive our revenue growth.
To be successful in this role, you need to be a relationship builder. Someone who can engage with customers at all levels to communicate the value of our software portfolio and help support the customer with achieving their business goals.
SUCCESSFUL CANDIDATES:
* A demonstrable track record of selling high-value and transactional deals.
* Highly organized, results-driven, and extremely self-motivated.
* Accountable and interested in continuous learning to master your craft.
* Extensive communication skills, you should be equally as comfortable speaking with a manual tester as you would be with senior-level executives by phone and email.
Responsibilities:
* Drive Billings and ARR within a defined territory.
* Discover, prospect, and qualify new opportunities as well as up-sell opportunities within the existing customer base.
* Represent SmartBear to the customer in all sales-related matters and understand the customer's business, product requirements, and industry challenges.
* Direct complex sales cycles, including account mapping, development of high-level relationships, account strategies, and business cases.
* Effectively maintain sales pipeline data and activity reports, providing management with accurate sales forecasts.
* Collaborate with SEs, marketing, Channel, and product owners to share account knowledge and execute on sales strategies.
* Work closely with the Customer Success team to ensure successful rollout, adoption, and ongoing use of the product.
* Proven ability to effectively communicate the value proposition of SmartBear solutions to prospects and customers.
* Self-motivation, time management, and personal accountability; overall hunter mentality with entrepreneurial spirit.
* Strong analytical and presentation skills using common sales and business tools.
* Excellent oral & written communication skills.
* Strong organization and planning skills.
Why You Should Join the SmartBear Crew:
* You can grow your career at every level.
* We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
* We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
* We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
* We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.
About Us:
* Our main goal at SmartBear is to make our technology-driven world a better place.
* SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
* SmartBear is headquartered in Somerville, MA, with offices across the world, including Galway, Ireland, Bath, UK, Wrocław, Poland, and Bangalore, India.
* We've won major industry (product and company) awards, including the B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator, and BuiltIn Best Places to Work.