Social network you want to login/join with:
Service Delivery Analyst / Applications Analyst, Dublin
Client:
IRC
Location:
Dublin, Ireland
Job Category:
Other
EU work permit required:
Yes
Job Reference:
7417efb69a58
Job Views:
64
Posted:
21.01.2025
Expiry Date:
07.03.2025
Job Description:
Reporting into a Lead Business Applications Change Specialist, your role will focus on Software Applications service delivery, service management, working with a core external Business Applications Software Vendor, co-ordinating between the business and vendor development & test teams, ensuring that all change requests and enhancements to the organisation's core Business applications platform are delivered to quality & on time.
This position requires someone with a mix of business and technical skills, experienced in business applications service delivery, release management and applications change request support. Alternatively, someone with a background in IT business analysis / change analysis and business applications support / production, with a flair for service management or Service Delivery is advantageous.
Your role will include areas such as:
* Liaising with the business (internal customers) to actively flesh out customer requirements
* Providing industry expertise to internal clients and project delivery teams
* Review and approval of Business Software Solutions
* Providing input into Applications support and service delivery
* Assisting with client and project delivery team training
* Application support to production team users - Fintech Business Software Applications
* Engaging with other business users - finance, actuarial, product development, SQA
* Service management of change requests through the full software development lifecycle - from Design through to Production
* Planning, scheduling and prioritisation of all features included in software releases
* Ensuring Key Vendor suppliers meet agreed obligations eg Sprint Agreements, KPI's, SLA's
* Vendor Release Management
Any background of Enterprise Business Applications Software, especially Fintech software solutions, Insurance Industry or insurance products knowledge would be a distinct advantage.
You must also be willing to work in a hybrid environment (2 days / week in Dublin office).
Salary = €DOE + benefits.
Permanent position, attractive employer, excellent benefits and career advancement opportunities.
Please note that EU/EEA/UK citizens or current, valid full working visa holders in Ireland only need apply. No sponsorship considered.
Please also note that you must be based within a reasonable commute of Dublin City Centre office location, to attend office 2 days per week.
#J-18808-Ljbffr