Catering Administrator Job
We are seeking a highly organized and detail-oriented Catering Administrator to join our team. This is a temporary maternity cover position, lasting approximately 9-12 months.
Job Summary
The successful candidate will be responsible for administrative duties, office management, and operational tasks in the food, beverage, and catering department.
Key Responsibilities:
* Administrative Duties:
o Accounts processing for the food, beverage, and catering department
o Office duties including rostering administration, printing, and publication of menus on the intranet, as well as maintaining accurate function sheets
* Reservations (telephone, email, online) and diary management
* Filing and records management
* Provision of monthly Management Information (till discrepancy reports, sales reports, debtors lists, financial accounts, holiday reports, absent reports, etc.)
Operational Duties:
* Communicate effectively and plan for the week ahead
* Prepare customer letters and hospitality booking sheets, and seek/track confirmation of details contained; ensure customers are made aware of all aspects of booking terms (cost, invoicing, payment, etc.)
* Organise documentation for weekly group and reservation activity
* Maintain accurate sick leave, holiday request records for staff, and associated communications
* Follow up daily on any outstanding sales enquiries or provisional reservations
* Assist Catering Manager with stocktake processes and processes monthly onto accounts system for reporting
* Ensure correct filing and sign off processing for all HACCP paper works and documentation
* Process stationery orders and ensure sufficient stocks are held as required
* EPOS duties: Responsible for the administration and function of the EPOS system, financial reporting, stock control, and the management of customer accounts
Requirements:
* Previous experience in a busy catering or food and beverage department
* EPOS knowledge and previous administration experience
* Excellent communication and interpersonal skills, including a proven track record in working with other people in a co-operative environment
* Strong numerical abilities with a focus on accuracy and analysis of data
* Excellent judgement and decision-making abilities
* Strong organisational and time management skills, and ability to operate with precision in pressurised situations and to tight deadlines
* Strong attention to detail
If you are interested in this role, please apply with your CV for the attention of Dileta.