Your Role:
The Customer Success Manager is a customer-facing role responsible for managing a territory of existing accounts with a view to driving expansion of our product portfolio and ensuring retention across the account base.
Your Opportunity:
1. Responsible for growing revenue via prospecting, qualifying, selling, and closing from existing enterprise client accounts.
2. Responsible for Quarterly & Annual Revenue Targets.
3. Manage client relationships through all phases of the sales cycle.
4. Provide a consultative solutions sales process to prospects.
5. Provide account management to an existing territory including support/product issue resolution.
6. Responsible for tracking & logging customer information, forecasts, and reports.
7. Regular customer briefings on product news, roadmap & overall Tenable strategy.
What You'll Need:
1. Business level Spanish essential.
2. Experience selling On-Demand, SaaS (Software as a Service) solutions is preferable, subscription-based product to a diverse customer base with direct customer-facing experience.
3. Ability to build and maintain strong relationships with channel partners.
4. Proven track record in Sales.
5. Network Security background preferred but not essential.
6. Ability to adapt, overcome objections, and learn from complex situations in a dynamic environment.
7. Strong time management and prioritizing skills.
8. Consistent and documented track record of achieving monthly/quarterly/annual target metrics across both renewal & expansion.
9. Strong oral and written communication skills.
10. Ability to work in a fast-paced, team environment with revenue deadlines.
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