Key Responsibilities:
* Assist the Shop Manager and Assistant Manager with the day to day running of the shop.
* Step up and guide shop operations in the absence of the Shop and Assistant Manager, including opening and closing the shop, managing and guiding the shop team, and handling cash management procedures.
* You will have the opportunity to manage on occasion, leading to further development opportunities.
* Combine working in a fast-paced retail environment with training and on-the-job support to continuously upskill and progress within the company.
* Provide an outstanding customer experience through a helpful, friendly, and knowledgeable approach.
* Accept bets as per procedure, accurately taking and processing customer bets through multiple channels.
* Act as a Brand Ambassador, introducing customers to the multi-channel/digital journey.
* Work under pressure, remaining calm while constantly looking for ways to improve yourself and the shop.
* Maintain shop presentation standards to a high quality throughout your working day.
* Ensure all procedures (safety, compliance, and shop operations) are always followed.
* Be passionate about working within a team environment.
* Adhere to Social Responsibility duties.
Knowledge, Skills And Experience:
* Customer service focused
* Operate with trust and integrity
* Flexibility as business operates 7 days a week
* Be adaptable to shop environment
* Great attention to detail and strong numeracy skills
* An enthusiastic people person who can work on own initiative and as part of a team
* A keen interest in Sporting industry/events and being confident to build rapport and relationships with customers.
* Ambitious and driven to progress within the company
* To promote the company brand and be results focused
* Excellent communication skills
* Problem solve and think creatively
* Be organised, reliable, and dependable
* A proven good cash handling approach
BoyleSports is an equal opportunities employer, welcoming applications from all suitably qualified persons.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Gambling Facilities and Casinos