We are seeking a skilled Business Analyst to support the operation and delivery of business changes to HR-specific IT applications.
This role involves managing HR and cloud-based applications, ensuring their efficient operation, and driving business improvements through technology solutions.
Key Responsibilities
* Support the development of a high-performing IT application services team with a strong service focus.
* Manage day-to-day operations, incident resolution, and problem-solving for HR and cloud applications, particularly Oracle HCM and CoreHR Payroll (PeopleXD).
* Deliver system changes, including analysis, design, development, testing, and deployment.
* Support the development and implementation of application strategies aligned with enterprise goals.
* Assist in managing the operational process.
* Act as an escalation point for critical application issues, ensuring resolution.
* Participate in IT project teams and liaise with internal stakeholders and external service providers as needed.
* Provide awareness and competency of HR applications and processes across project teams.
* Monitor and report on IT security risks and manage responses to incidents.
* Contribute to IT continuity and disaster recovery planning.
* Promote strong IT governance and adherence to industry best practices.
Responsibilities
* Work closely with key internal stakeholders, including IT teams, HR teams, project teams, and external partners.
* Drive and support transformation initiatives, ensuring alignment with organizational objectives.
* Reinforce health and safety commitments and ensure compliance with industry standards.
* Perform additional duties as required to support operational and strategic goals.
Skills & Experience
* Minimum of 3 years of technical experience configuring and managing HR systems (Oracle HCM, CoreHR Payroll) preferred.
* 3+ years of experience with HR business processes desirable.
* 2+ years of experience in an IT operations role beneficial.
* Relevant third-level qualification and/or accreditation desirable.
* Strong leadership skills, including team management, change management, and conflict resolution.
* Proven ability to develop and maintain effective partnerships with key stakeholders.
* Strong analytical and problem-solving skills with the ability to propose and implement solutions.
* Highly motivated, results-driven professional with strong attention to detail.
* Adaptable and capable of adjusting focus and direction based on business needs.
* Proactively seeks opportunities for continuous improvement and innovation.