Main purpose of the role:
Ensure the store operates efficiently and effectively, providing our customers with the very best customer service and fresh food offering at all times in a clean, safe environment during the weekends. To achieve key store targets (sales and profitability) through effective management of people and operations.
The ideal candidate will have/be:
* Minimum 1 year of experience in a customer service-facing role
* Good knowledge of Microsoft Office (Excel, Word)
* Experience balancing cash/tills
* Highly driven with a strong work ethic
* An understanding of how to achieve KPIs and targets
* Commercial awareness and brand consciousness
* Passion for grocery retail
* The ability to work as part of a team in a fast-paced environment, and to multi-task under pressure
* The ability to organise work, delegate responsibilities, and support team members in the store
Main duties:
* Actively embody SuperValu brand values, i.e., Genuine, Passion for Food, Vibrant, Committed, Innovative, and Imaginative
* Be approachable and a role model who leads by example, encouraging teamwork and maintaining a positive attitude in the workplace
* Liaise with weekday management/supervisors on layout changes and ensure they are correctly implemented
* Set the standard for other employees regarding rotation, merchandising, and facing off
* Assist in the induction, training, and development of employees
* Handle all customer queries efficiently, professionally, and in accordance with store policy
* Engage with new initiatives and embrace innovative ways of working
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